Reviews

Zoe was fantastic from the start, from the call before my service to update me on recent changes and measures they’ve introduced due to covid, to the update on the service itself, right to the end. Thank you.

The re-opening was superbly managed. I was contacted and was given a slot to drop off and pick up my car along with very clear guidance on managing social distancing during my visit. On arrival the signage also provided very clear instructions. Hand over and pick of the car was swift and very well executed. The staff were very pleasant and professional. Well done everyone at Hutchings.

Great service and great precautions against Covid-19.

Extremely happy with the service. Covid measures were excellent. Always a good experience whenever I bring my car in.

Despite the current Covid -19 situation, everything about the service, from initial booking to getting the car back was handled smoothly. The staff made sure that I was informed all the way, and as it was a wait appointment, allowed me to borrow a spare desk so I could work.

The customer service assistant who dealt with my booking was excellent - keeping me informed every step of the way and making the process simple and straightforward in a difficult climate. A lot of effort had been carried out to meet the safe distances.

Whilst the whole process was relatively easy, and under the current circumstances was safe and secure. My experience with both Jon, in booking, and Susannah, in delivery and collection, was faultless and nothing but friendly, as usual staff are excellent.

Given the new social distancing guidelines I was very impressed with the way in which the dealership had arranged everything. At no time was anyone within 2m of anyone else & the waiting zones were very well set out. This did not detract from the excellent service they provided. 

Susannah and John always welcome me personally even though I really only see them once a year. I was thoroughly impressed by the safety measures that have been taken to assure customer and staff safety during these times. Also Susannah was very helpful phoning me with a good priced quote for a future service plan. I was made (as always) to feel like a valued customer.

First class service especially during these strange times.

Very polite & friendly staff, great work every time I've had a service and MOT or repair here with a reasonable price, very informative with the work that needs carrying out & the costs and the time the work will be completed by.

Always helpful