Hutchings Reopening Update

We are pleased to announce all our dealerships, Hyundai Swansea, Bridgend and Pontypridd and Vauxhall Pontypridd, are now open on an APPOINTMENT-ONLY basis for Service, MOT and repair work.

At Hutchings, the safety of our colleagues and customers remains our utmost priority, therefore we have followed government guidelines strictly and implemented increased safety features throughout each of our dealerships:

  • One way systems are in place
  • 2 metre distancing must be adhered to by following floor arrows and messaging
  • Perspex screens at drop off and collection points have been installed
  • Our colleagues are provided with PPE including facemasks and gloves
  • All vehicles will be thoroughly sanitized with anti-virucidal cleaner before and after work is carried out
  • Single-use, disposable gloves and seat covers are used at each vehicle touch point.

We have begun a “Click and Collect” service for car sales whilst our showrooms are closed.  Customers can select their vehicle online, place a deposit and arrange to collect their vehicle from one of our 4 dealerships.

  • 2-metre social distancing at all times
  • Designated handover area
  • Full PPE provided for customers to inspect their new vehicle
  • Vehicles thoroughly sanitised before handover
  • Contactless system for all customer paperwork, with digital signature via smartphone or tablet

If you would like to view our Risk Assessment Click Here.

Thank you from our family to your family for your continued loyalty and support.

Stay safe.

Added: 19 May 2020

Customer Reviews

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Zoe was fantastic from the start, from the call before my service to update me on recent changes and measures they’ve introduced due to covid, to the update on the service itself, right to the end. Thank you.

- Bridgend - June 2020

The re-opening was superbly managed. I was contacted and was given a slot to drop off and pick up my car along with very clear guidance on managing social distancing during my visit. On arrival the signage also provided very clear instructions. Hand over and pick of the car was swift and very well executed. The staff were very pleasant and professional. Well done everyone at Hutchings.

- Hyundai Pontypridd - June 2020

Great service and great precautions against Covid-19.

- Hyundai Pontypridd - June 2020

Extremely happy with the service. Covid measures were excellent. Always a good experience whenever I bring my car in.

- Hyundai Pontypridd - June 2020

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