Website Code of Practice

Motor Ombudsman Codes of Practice

At Hutchings we are committed to an open, transparent and fair way of doing business. We are proud to be associated with Motor Ombudsman Codes of Practice for Service & Repair

In the event that we cannot resolve your complaint internally, Motor Ombudsman Advisory and Conciliation Service will offer free impartial advice and when appropriate an Alternative Dispute Resolution (ADR) service that we are fully committed to.

For further information you can visit their website at www.themotorombudsman.org or call their Consumer Advice Line: 0345 241 3008.

The Motor Ombudsman

Customer Reviews

View All

I had such an easy and great experience picking up my brand new car. Shane was very helpful and answered all of my questions. I would highly recommend Hutchings to any of my friends. Thank you for all your help!

- Vauxhall - January 2021

We have bought several cars from Hutchings over the years, always a good experience. This was our first time buying a car online , made very easy and quick by Shane Childs, 4 days from enquiry to driving away, great service. Thanks again.

- Vauxhall - January 2021

Brilliant service from Hutchings again! Bought an i10 from Jason a few weeks ago, the third car we've purchased from him over the last 4 years. As always friendly, polite and efficient to deal to deal with, all our questions answered and a great deal with no hard sell. Great aftercare and servicing. Social distancing well managed. Very Happy customer!

- Hyundai Pontypridd - January 2021

Service was efficient and staff friendly.

- Hyundai Pontypridd - January 2021

Part exchange your vehicle

Use our online form to find the value of your vehicle.