Website Code of Practice

Motor Ombudsman Codes of Practice

At Hutchings we are committed to an open, transparent and fair way of doing business. We are proud to be associated with Motor Ombudsman Codes of Practice for Service & Repair

In the event that we cannot resolve your complaint internally, Motor Ombudsman Advisory and Conciliation Service will offer free impartial advice and when appropriate an Alternative Dispute Resolution (ADR) service that we are fully committed to.

For further information you can visit their website at www.themotorombudsman.org or call their Consumer Advice Line: 0345 241 3008.

The Motor Ombudsman

Customer Reviews

View All

Ordered and picked up my new motability car from Hutchings Pontypridd. Has been the best experience I've had when deciding on my next car, Jeremy was great and helped all through the process. He arranged for me to take a longer test drive so I could be sure I would be comfy on long drives. Picked my new Astra up and was called the next day to see if I had any questions and check I was satisfied. 

- Vauxhall - September 2020

Just bought a car off these guys and I must say the service was very good and the staff are helpful and very polite I would happily recommend if you’re looking for a Hyundai and live in or close to Pontypridd you go to these guys

- Hyundai – Pontypridd - September 2020

Excellent service as always!

- Hyundai – Pontypridd - September 2020

Outstanding service from Brett. We were limited to a budget, he spent time showing us all the options available to us. He wasn’t pushy, or in your face unlike some sales people. He was informative , helpful, nothing was too much trouble. We purchased a lovely vehicle and are extremely happy with it. Go and visit Swansea’s branch and ask for Brett, you won’t be sorry

- Hyundai - Swansea - September 2020

Part exchange your vehicle

Use our online form to find the value of your vehicle.